Terms & Conditions

Last Updated: 1/08/2026

Welcome to Barkly (“Barkly”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

 

1.    Eligibility

By using this website, you confirm that:

●       You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

●       The information you provide is accurate, complete, and up to date.

●       You are legally capable of entering into binding contracts under applicable law.

 

2.    Products & Information

We strive to ensure that all product descriptions, images, nutritional information, pricing, and other content on our website are accurate and up to date.

However:

●       Product images are for illustrative purposes only and actual packaging may vary.

●       Product availability is subject to stock.

●       We reserve the right to modify product specifications, pricing, packaging, or discontinue products without prior notice.

 

3.    Pricing & Payments

●       All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

●       Prices are inclusive of applicable taxes unless stated otherwise.

●       Payments are processed securely through authorised third-party payment service providers.

●    Barkly does not store your complete debit card, credit card, UPI, or banking information.

We reserve the right to refuse or cancel any order due to pricing errors, payment issues, suspected fraud, or any other legitimate reason.

 

4.    Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

●       Accept or decline any order.

●       Cancel orders suspected of fraudulent or unauthorised activity.

●       Limit purchase quantities.

●       Cancel orders due to incorrect pricing or inventory errors.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

 

5.    Shipping

Shipping timelines provided on our website are estimates only.

Please refer to our Shipping Policy for detailed information regarding order processing, dispatch, delivery timelines, cancellations, shipping charges, and tracking.

 

6.    Returns & Refunds

Returns, replacements, and refunds are governed by our Returns & Refund Policy available on our website.

Please review the policy before making a purchase.

 

7.    Intellectual Property

All content available on this website, including but not limited to:

●       Logos

●       Trademarks

●       Product names

●       Packaging designs

●       Images

●       Videos

●       Graphics

●       Text

●       Website design

●       Software

is owned by Barkly or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written consent.

 

8.    User Conduct

By using this website, you agree that you will not:

●       Use the website for any unlawful purpose.

●       Attempt to gain unauthorised access to our systems.

●       Upload viruses, malware, or malicious code.

●       Interfere with the operation or security of the website.

●     Misuse our products or services.

●       Provide false or misleading information.

 

 

9.    Product Disclaimer

Barkly products are intended to support the general health and well-being of pets.

They are not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional veterinary advice, diagnosis, or treatment.

If your pet has a medical condition, is pregnant, nursing, taking medication, or has any special dietary requirements, please consult your veterinarian before introducing any new food, supplement, or treat.

Always use Barkly products according to the feeding instructions provided on the packaging.

 

10.    Limitation of Liability

To the fullest extent permitted by law, Barkly shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to:

●       Use of the website

●       Purchase or use of our products

●       Delivery delays

●       Technical issues

●       Third-party services

Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

 

11.   Indemnification

You agree to indemnify and hold harmless Barkly, its directors, officers, employees, affiliates, partners, agents, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

●       Your breach of these Terms.

●       Your misuse of the website.

●       Your violation of any applicable law.

●       Your infringement of the rights of any third party.

 

12.    Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you consent to our Privacy Policy.

 

13.    Third-Party Links

Our website may contain links to third-party websites for your convenience.

Barkly is not responsible for the content, security, or privacy practices of these external websites.

Accessing third-party websites is at your own risk.

 

14.    Force Majeure

Barkly shall not be liable for any delay or failure in performing its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:

●       Natural disasters

●       Floods

●       Fires

●       Epidemics or pandemics

●       Government restrictions

●       Strikes

●       Transport disruptions

●       Internet or communication failures

●       Acts of war or terrorism

 

15.    Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or relating to these Terms, the use of this website, or any purchase made through Barkly shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, India.

 

16.    Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this page. Your continued use of the website following such changes constitutes your acceptance of the revised Terms.

 

17.    Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Barkly

Email: info@barkly.in

Website: https://www.barkly.in