Shipping & Delivery
Shipping Policy
Last Updated: 24th July, 2026
At Barkly, we work hard to ensure your order reaches you quickly, safely, and in perfect condition.
Where do we ship?
We currently ship across India to all serviceable PIN codes.
If your location is not serviceable, you’ll be notified during checkout or shortly after placing your order.
Shipping Charges
● Free Shipping on all prepaid orders above ₹999.
● A flat shipping fee of ₹49 applies to prepaid orders below ₹999.
● Cash on Delivery (COD) availability, if offered, will be displayed at checkout based on your location.
Order Processing
● Orders are generally processed and dispatched within 1–2 business days after payment confirmation.
● Orders placed on weekends or public holidays will be processed on the next business day.
● During product launches, sales, festive periods, or unforeseen circumstances, processing times may be slightly longer.
Estimated Delivery Timelines
Our estimated delivery timelines are:
● Metro Cities: 2-4 business days
● Tier 2 & Tier 3 Cities: 3-6 business days
● Remote Locations: 5-8 business days
Please note that these are estimated timelines and actual delivery may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been dispatched, you’ll receive tracking details via Email, SMS, or WhatsApp (where applicable).
You can also track your order through your Barkly account.
Please allow up to 24 hours after dispatch for tracking information to become active.
Order Changes & Cancellations
We begin processing orders shortly after they are placed to ensure quick dispatch.
● Orders may be cancelled or modified only before they are dispatched.
● Once an order has been shipped, we are unable to cancel it or make changes to the delivery address or items ordered.
To request a cancellation or modification, please email info@barkly.in with the subject line “Order Changes” and include your Order Number.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.
Barkly is not responsible for delays, failed deliveries, or additional shipping costs arising from incorrect or incomplete delivery information provided by the customer.
If an order is returned to us due to an incorrect address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply for reshipment.
Delivery Delays
While we strive to deliver every order within the estimated timelines, delays may occasionally occur due to:
● Courier partner delays
● Weather conditions
● Public holidays
● Natural disasters
● Operational disruptions
● Other circumstances beyond our reasonable control
In such cases, Barkly will coordinate with the courier partner to help resolve the issue but cannot guarantee delivery within the estimated timeframe.
Lost Shipments
If your order appears to be lost in transit, please contact us at info@barkly.in.
We will investigate the shipment with our courier partner and provide an appropriate resolution.
Contact Us
For any shipping-related questions, please contact us:
Email: info@barkly.in
Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST
